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Business Process Management and Service Innovation Certificate

Program Details

Degree

Certificate

Department

School of Business Graduate Program

Available

On Campus & Online

Contact

Graduate Admissions1-888.511.1306graduate@stevens.edu
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Business process management addresses the analysis, design, implementation and improvement of enterprise processes. The use of business process automation technology promises significant efficiency gains for organizations through the automated coordination of activities, allocation of tasks to process participants and the integration of applications. Demand for better process management is driven by opportunities related to ongoing process performance improvement, process outsourcing/offshoring and the interest in process standards.